PRIVACY POLICY

The terms “We” / “Us” / “Our”/ “Company” individually and collectively refer to TravelerWe (TWG Digital India Private Limited) and the terms “You” / “Your” / “Yourself” refer to the users.

This Privacy Policy is an electronic record in the form of an electronic contract formed under Information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents/records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.

This Privacy Policy is a legally binding document between you and TravelerWe (both terms defined above). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the website or by other means) and will govern the relationship between you and TravelerWe for your use of the website travelerwe.com.

This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data or information) rules, 2011 under Information Technology Act, 2000; that require obtaining of the prior consent of the clients before collection, use, storage, processing and transfer of sensitive personal data or information.

Please read this Privacy Policy carefully. It is to be noted that by using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.

By providing us your Information or by making use of the facilities provided by our Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any wrongful loss or wrongful gain to you or to any other person.

We at TravelerWe, are committed to maintaining the privacy of personal information that you provide us when using the TravelerWe web site. This Privacy Policy describes how we treat personal information received about you when you visit travelerwe.com. We may make content or services from other web sites including our co-branded web sites available to you from links located on travelerwe.com. These other web sites are not subject to this Privacy Policy. We recommend that you review the privacy policy at each such web site to determine how that site protects your privacy.

Privacy Policy Promise

While information is the cornerstone of our ability to provide superior service, our most important asset is our clients’ trust. Keeping client information secure, and using it only as our clients would want us to, is a top priority for all of us at TravelerWe. Here then, is our promise to our individual customers:

• We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us.
• We will limit the collection and use of customer information to the minimum we require to deliver superior service to our customers, which includes advising our customers about our products, services and other opportunities, and to administer our business.
• We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information. Employees who violate our Privacy Promise will be subject to our usual disciplinary process.
• We will not reveal customer information to any external organization unless we have previously informed the customer in disclosures or agreements, or are required by law.
• We will always maintain control over the confidentiality of our customer information. We may, however, share customer information with reputable companies when a customer has expressed an interest in their service or product. Please note that this Privacy Policy does not apply to these other company’s use of customer information.
• Whenever we hire other organizations to provide support services, we will require them to conform to our privacy standards.
• We will attempt to keep customer files complete, up-to-date, and accurate. We will tell our customers how and where to conveniently access their information (except when we’re prohibited by law) and how to notify us about errors which we will promptly correct.

Information We Collect

General:

When you register, and at other times, we may collect personally identifiable information from you that may include your name, address, telephone number, e-mail address, and facts about your digital device. In addition, if a user is under 18, unless consent is obtained from your parent/guardian, you are not allowed to provide us with personal information.

Web Site Usage Information:

We automatically collect IP addresses, IMEI numbers and other identifications of the digital device and Web site usage information from you when you visit our Web site. This information helps us evaluate how our visitors and customers use and navigate our Web site on an aggregate basis, including the number and frequency of visitors and customers to each Web page, and the length of their visits.

How We Use Information Collected

We may use information in the following ways:

• For the purposes for which you specifically provided the information.
• To send you e-mail notifications about our new or existing products and services, special offers, or to otherwise contact you.
• To reach out to you through all available medias.
• To enhance existing features or develop new features, products and services.
• To allow us to personalize the content and advertising that you and others see based on personal characteristics or preferences.
• We may combine the information that we collect from you on travelerwe.com with information that you provide to us in connection with your use of our other products, services and web sites.
• We may disclose and use personally identifiable information in special circumstances where it is necessary to enforce our Terms of Use (for example, when necessary to protect our intellectual property rights). We may also disclose or use your personal information when we, in good faith, believe that the law requires us to do so.

Cookies

We employ cookie technology to help visitors and customers move faster through our site. When you sign on to our Web site or take advantage of several key features, we may pass cookies to your digital device. A cookie is a string of information that is sent by a Web site and stored on your hard drive or temporarily in your digital device’s memory.

Security

The personally identifiable information we collect about you is stored in limited access servers. We will maintain safeguards to protect the security of these servers and your personally identifiable information.

Internet-based Transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing travelerwe.com and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Policy Modifications

We may change this Privacy Policy from time to time. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.

Comments and Questions

In accordance with Information Technology Act, 2000, if you wish to contact TravelerWe about this privacy policy or privacy-related issues via email, you may send an email to hello@travelerwe.com. Alternatively, you may send your concern via postal mail/courier at the following address:

TWG Digital India Private Limited
INNOV8 SOLITAIRE CORPORATE PARK,
7TH FLOOR, UNIT NO 1171, 1172,
SOLITAIRE CORPORATE PARK,
ANDHERI, MUMBAI – 400093
Attn: Director
Ph: +91-8369535593

Last Updated: September 13, 2025